Tenant Relations Officer- Pasig
CBRE
Makati, Philippines
1d ago

JOB SCOPE :

Supports the Commercial Properties Manager in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including operations and financial activities.

Responds to tenant needs, serving as Tenant Advocate to ensure that administrative and building technical staff resolve problems promptly.

Ensures that services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards.

Performs periodic regular property inspection.Recommends and / or approves alterations, maintenance, and reconditioning as necessary.

Bids, secures, and administers service agreements with vendors and suppliers, while achieving the best value for facility products and services.

Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.

Acts as primary contact with property owners to ensure that objectives as being met.Prepares and delivers timely, accurate and complete reports.

Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.

Assesses risks and implements facility preparation, assessment, and recovery strategies, as part of business continuity program during and after normal business hours.

Collects rent and pays expenses in compliance with lease terms.Prepares all required legal notices. Recommends and coordinates legal action as necessary.

Develops business relationships through membership and participations in professional, industry / trade and civic organizations.

Performs other duties as assigned.

Qualifications :

Degree holder of any course with at least 3-5 years of related work experience

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.

Ability to effectively present information.

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and / or commissions.

Conducts basic financial analysis.

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.

Requires intermediate analytical and quantitative skills.

Intermediate to advanced skills with Microsoft Office Suite

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