Work within a company with a solid track record of success
Excellent career development opportunities
Essential Functions - Duties and Responsibilities
Leverage independent judgment and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions
Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects / matters of high complexity in an advisor role.
Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of the customer and or data
Work cross-functionally to serve as a trusted advisor and expert for internal and / or external relationships to ensure high-quality data is available for analysis and better business understanding
Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and / or external stakeholders
Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
Provide guidance and mentorship to more junior-level analysts and receive mentorship related to new complex business problems and highly complex projects.
Work is highly independent and reliable
Proficient knowledge of advanced analysis solutions / tools (such as OLTP / OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)
Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.)
Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)
5+ years of related experience to reflect skills and talent necessary for this role preferred
Requires the ability to communicate and present effectively to all levels of external and / or internal leadership, including a strong executive presence
May require advanced sales motion knowledge (such as new sales, renewals, customer success)
May require advanced industry & demographic understanding in one of the following (hardware, software, SaaS, healthcare, or industrial)
May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint)
Bachelor’s degree / diploma, or the equivalent, preferred. Degree / diploma in computer science, finance, or statistics / mathematics a plus
7+ years of experience in data-driven business insight recommendations, business analytics, dashboard design experience
Our client is a leading global provider of customer experience (CX) solutions and technology. We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.