Requisition - Concierge Assistant - Manila
TOA Global
Pasig, Metro Manila
4d ago

Why Join TOA Global?

  • Great salary package
  • HMO on Day 1
  • Annual Performance Review
  • Tenure Recognition Program
  • Free and unlimited trainings
  • 20 Service Incentive Leaves
  • Birthday Leave for regular employees
  • Work life balance
  • A culture that fosters the 3Cs : collaboration, creativity, and confidence, to achieve more together!
  • Career development and overall workplace happiness
  • Primary Objective of the role :

    Reporting to the Concierge Lead (CL), the CA helps the CL in ensuring that admin-related requirements of internal / external customers across all the TOA sites are met while ensuring that the adherence to said standards align with the TOA Values.

    The Concierge Assistant will lead the coordination across the various shifts and locations and ensure seamless execution and handover of the administrative routines in the site assigned.

    The CA will also assist in emergency situations through their knowledge of the locations that they are assigned to. As part of the Operations team, the CA will also represent the Admin and Facilities team in support managers, employees and clients through a variety of tasks related to organization and operations.

    They will also assist in driving improvements, specific to their functions. Key qualifications / Experience

  • 3 years of Office Management / Systems and Procedures
  • 1 year of Hotel, Transportation and Air Ticket Booking. Background in Visa processing is a plus.
  • 2 years of Inventory monitoring experience
  • 2 years in a Customer-oriented setting
  • Knowledgeable in various government processes is a plus.
  • Attributes / Competencies

    Decision-making : Ability to think strategically and execute quality output under tight circumstances

    Honesty and Integrity : Truthful and fair. Set aside personal agendas to focus on the greater good for the company and the people it serves

    Organizational Skills : Must be highly organized and detail oriented. He / she must be able to distinguish and handle high-priority items and set aside issues with less importance

    Flexible and ability to multi-task : Always ready to handle any task that might be given. Must also be flexible enough to adapt with unforeseen situations

    Communication Skills : Able to listen and communicate across the organization is a key skill. Should be able to keep composure when dealing with difficult people.

    Personality : Friendly demeanor and the ability to work with multiple stakeholders. Has also the ability to build exceptional rapport internally and externally

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