Title : US Sales Tax Analyst
Location : Philippines (REMOTE WFH)
Shift : Late Shift (6PM-3AM PH time)
About The Role :
Our team is looking for a Sales Tax Analyst to join our onboarding team. At our company, we are fanatical about our clients having an incredible impression working with us.
And if you join us, you’ll be a big part of the reason why.
Internally, we refer to this role as an Existing Client Onboarding Manager. The purpose of the Existing Client Onboarding Manager is to serve as the principal contact for existing client accounts in the following areas : annual nexus reviews, application for new permits, permit closure requests, offboarding, tax settings, new sales channels.
At a glance, you’ll be responsible for organizing transaction data, compiling nexus information (with supervision), updating tax software, broadly overseeing the sales tax permit application process, and communicating effectively with your clients.
You will work directly with clients to help address any new needs or concerns that arise, and ensure your clients are having a wonderful time working with you.
In time, you’ll be considered a sales tax expert and someone that many will turn to when looking for advice. We are looking for more than just a traditional accountant.
We are looking for someone who is a little bit more on the outgoing and social side and would feel comfortable researching and then explaining (in simple terms) that information to clients - in English!
Don’t worry we’ll provide lots of training and help along the way. Your attitude and potential is much more important than your current knowledge and experience.
Since this role is 100% remote working from home, this requires having high-speed and reliable home internet.
About The Company :
We’re not a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life.
And if the work isn’t fulfilling and enjoyable, what’s the point? At TaxValet, our Core Purpose is to transform negative emotions into something positive for our clients, partners, and each other .
It just so happens that we do that by eliminating the hassle and stress of sales tax.
We are a fast-growing, financially stable, and profitable business with a small but AWESOME team of 15 teammates. We’re building a world-class sales tax team, and if you join us, you’ll be part of the reason why.
We are a core-value driven business. That means we hire, fire, and reward based on alignment with our core values :
We are also a give 1% organization. This means that 1% of profit, employee time, and service time is dedicated towards nonprofits.
This year, we contributed to emergency disaster relief in the Philippines.
Your Qualifications :
We’re looking for someone who is ready to learn and grow professionally, and wants a career (not just a job). We can train you on a lot of things, but here are our non-negotiables :
Please note that the final step before being hired is for you to arrange reference calls with your former managers and others .
Your Primary Responsibilities :
They must communicate effectively and move the project through the identified workflow process in a timely way.
They are expected to work closely with the 2nd Point of Contact Onboarding Manager assigned to the client to both review and present the nexus results to the client.
The Existing Client Onboarding Manager will not run live nexus review meetings with clients until such time that the Team Lead and the Existing Client Onboarding Manager assess for and determine readiness.
s systems, and ensuring the client has a positive experience at the end of our service.
You will work to maximize time New Client Onboarding Managers spend onboarding new clients by supporting existing clients.
Specific Measures of Success
No surprises here! After a year on the job, you’ll be measured by these specific outcomes :
Compensation and Benefits :
We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at here including :
Some intangible benefits include :
Are You Our Next Teammate?
We’d love to be in touch. Please apply online with a resume and cover letter. If there’s mutual interest, we’ll reach out to you to collect additional information.
Thanks, and we’re looking forward to meeting you.
About TaxValet :
We do whatever it takes to eliminate the hassle of sales tax for our clients. This typically involves helping clients understand where they have sales tax obligations, getting sales tax permits, managing transaction data, and handling ongoing filings.
We’re also there for them if they ever have sales tax related questions. We primarily serve online retailers based in the United States, but we are actively working on branching out into other markets. The sky is the limit!