Accounts Receivable A/R Deduction Resolution Specialist
Nice Pak Products, Inc.
7d ago

18-0444 Accounts Receivable A / R Deduction Resolution Specialist NY Nice-Pak Products, Inc. (NP) is the global developer, manufacturer and marketer of pre-

moistened wipes for the consumer market, specializing in personal care, hygiene, household cleaning and disinfection products.

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSEThe primary purpose of this position is to offer support in Chargeback Deduction Resolution and analysis in a timely, efficient manner due to the continual growing number of monthly unresolved NPP Consumer Customer Deductions.

This position will analyze and identify deductions, to help minimize, identify, and / or stop deduction abuse on unauthorized deductions and well as resolving deductions related but not limited to, Rebates, Promotions, Pricing, and Returns.

This position will be responsible to monitor all Request Paybacks on identified unauthorized deductions and to meet monthly / quarterly / annual goals in conjunction but not limited to Deduction Resolution.

ESSENTIAL FUNCTIONS AND BASIC DUTIES This position will interact with internal and external customers, based upon the necessity of requesting deduction documentation for resolution, including but not limited to Customers, all shipment locations (Indiana, Arkansas & New York), Customer Service, Sales & Marketing, Brokers, Supply Chain, Finance, etc. DATA ENTRY & INTEGRITY :

  • Deduction Resolution / Management : Validate deductions to completion for Payback-or recommendation of write off based upon research and supporting back-up documentation.
  • Detailed Customer Analysis of Deduction types that can assist identifying Abuse, Root Cause and / or Effect, in hopes to help determine scope of dollars lost, and how to Control, Prevent and / or bring to an end
  • Process A / R Journal Entries, Account Reconciliation and Open Statements for A / R Customers related to Customer Deductions, Credits, and / or Cash On Account.
  • Interact with internal and external customers on findings (sharing analysis) to facilitate a proactive plan of action on reducing Customer Deductions.
  • Back up support AR Collections REPORTING & ANALYSIS :
  • Responsible for compiling and completing spreadsheets on completed / processed customer chargeback deductions.
  • Analytical skillset to identify Root Cause / Abuse CLIENT ENGAGEMENT :
  • Interact with internal and external customers on findings and help coordinate proactive plan of action on Customer Deductions for specific NPP Consumer accounts
  • Customer Service Expertise SPECIAL PROJECTS :
  • Upon Request
  • Assist in Month end / Year End close PERFORMANCE MEASUREMENTS
  • Accuracy of work
  • Ability to work with a sense of urgency in a dynamic environment
  • Ability to be proactive in trouble shooting issues and research missing information
  • Ability to communicate professionally and effectively with associates QUALIFICATIONSEDUCATION / CERTIFICATION : High School Diploma, 2+ college or equivalent work experience REQUIRED KNOWLEDGE : Chargeback Deduction Resolution MS Office, Excel, Word, OutlookAS400 knowledge, a plus EXPERIENCE REQUIRED : 3+ years Accounts Receivable experience with large volume Customer Deductions SKILLS / ABILITIES : PC Literate, Excel, Word, OutlookMust be well organized, accurate, and proficient in verbal and written skillsExcellent Communication SkillsMust be flexible Able to work multitask, and work independent WORKING CONDITIONS NONE : General Office INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
  • They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.

    Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.

    Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.

    In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.

    Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

    However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

    Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-

    will employer. Employees can be terminated for any reason not prohibited by law. Driven by a commitment to research, quality and service, PDI, Inc.

    provides innovative products, educational resources, training and support to prevent infection transmission and promote health and wellness.

    Encompassing 3 areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture and distribute leading edge products for North America and the world.

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