Position Summary : The Collections Analyst is responsible for the collections of outstanding receivables, driving the reduction of DSO whilst enhancing cash flow through professional collections.
Resolving any disputed items that are impacting the payment of invoices. Specific Responsibilities :
Collection of accounts receivables as defined by standards and objectives (i.e. days sales outstanding).
Perform general accounts receivable maintenance such as resolving misapplied cash, credit balances, or other issues that impact the quality of aging data.
Support cross functional staff in order to resolve collection issues.
Contribute to group goals as defined by management.
Interaction with clients via telephone and email.
Complete any other adhoc requests as required by the Revenue Cycle Manager / Director or other business units.
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately.
Leadership Competencies for this level include :
Accountability : Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
Global Collaboration : Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
Communication : Articulates information clearly and presents information effectively and confidently when working with others.
Influencing : Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
Innovation and Creativity : Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
Minimum of 3 years of related experience
Bachelor's degree preferred
About DTCC : With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.
From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.
At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity.
We proactively develop your potential and invest in your career.