Senior Risk and Control Analyst
Quezon City, PH
3d ago

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources to solve critical problems for the future of our business, which is why we need you.

The Senior Risk & Control Analyst plays a significant role in supporting the MBPS Investments Function in the effective management of Operational Risks.

Being part of the First Line of Defense in the Operations Risk Management’s Three Lines of Defense, the Senior Risk & Control Analyst will work together with other members of the Investments Risk & Control team, both MBPS and Global in increasing awareness of Risk and Control program initiatives, as well as enhance the global control framework within the organization.

This position is focused on risk prevention and detention by enhancing / automating existing controls and procedures or creating controls and procedures to support risk migration throughout the organization.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
  • We are looking for someone with :

  • Bachelor’s degree in Finance or Accounting or any business-related course
  • Ability to work well independently as well as with others as part of a team
  • Ability to grasp new concepts and information quickly
  • Strong communication skills both written and verbal
  • Strong customer service orientation
  • Should possess a desire to learn new skills, adapt and take on new challenges
  • Candidate must be willing to report on a Mid and Night Shift schedule
  • On the job you will :

  • Work in a dynamic global team of Control and Risk Professionals where the key focus is on the analysis and action plan support on all Business Incidents, Audit Preparation and Resolution, Risk Control Self Assessments, as well as the support of Corporate initiatives involving Risk Management and Controls
  • Act as a Risk Champion and Risk Advocate, to ensure that the message of risk migration and the enhancement of the Global Control framework is delivered to all aspects the MBPS Investment function / organization
  • Communicate Risk Management and Control awareness within Investment Operations through the execute of appropriate messaging and activities that align and support the enhancing of our global control framework
  • Responsible for Business Incident monitoring, independent investigation, remediation plan recommendations and reporting
  • Perform independent internal control reviews on the functional operational teams, provide findings and recommendations to enhance controls and procedures.
  • Assist in the execution of focused initiatives to deliver improved processes and controls as requested by the business.
  • This could include Records Retention, Business Continuity, Robotic Process Automation and Global Optimization initiatives

  • Develop strong relationships with key business stakeholders to help develop a thorough understanding of the business's risk profile and core processes and controls
  • Perform project management activities associated with the Risk and Control initiatives within the function
  • Identify areas of control weakness and work with Management in the resolution of those weakness through new tools, controls and procedures, including Robotic Process Automation (RPA technology) solutions
  • Handle Ad-hoc requests or inquiries related to Risk and Control initiatives and function
  • Our commitment to you :

  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.
  • Learn more about opportunities with us at

    If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.

    About Manulife

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

    With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

    We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

    At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers.

    As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.

    4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

    We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

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