Relocation Management
Accenture
Manila, Philippines
5d ago

Job Description :

The Global Mobility Team Lead will manages, practice, executes and actively owns assigned tasks. S / he could have greater visibility to day-to-day operations and foresight on potential issues.

This role will also have moderate to high level of interaction with customers & stakeholders.

Responsibilities :

  • Manages the Philippines Inbound Processing Team including destination services for assignees
  • Pro-active & timely engagement with the customer, business, client project managers, sponsors & key stakeholders in corporate functions, enabling a wholesome & synergized experience to all involved in the service delivery chain to ensure compliant, safe & secure mobility.
  • Practice & facilitate mobility & related policies. Ensure policy compliance & adherence, targeting efficiency & consistency.
  • Adopt, implement & monitor internal controls including checks for complex / restricted countries with focus on safety & security parameters

  • Consistently adopt, use & socialize mobility processes & tools for seamless enablement of destination services, immigration & tax processes, Venture & Acquisitions deals / cases after cutover, travel management & escalations.
  • Ensure synchronization of all associated services including, but not limited to travel arrangements, visa requirements, foreign exchange / currency enablement, health insurance & expense claims.

  • Identify atypical issues & assess methods for resolving customer queries of varying intensity, to ensure high quality & swift responses across teams.
  • Pre-empt & articulate potential escalations, inform first level of escalation & involve respective leads, associated teams, management & stakeholders as essential and appropriate, record the occurrence in designated tools / channels, provide all the critical information for deliberation & possible paths for immediate resolution.

    Record proposals for longer term scalable solutions & communicate to relevant READ MORE OF THE JOB DESCRIPTION

    Qualifications

  • Graduate of Bachelor’s Degree course
  • Requires 4 years mobility or relocation management experience with 1 year supervisory or people management experience
  • Experience with Philippine Immigration / BI / DOLE
  • Willing to be assigned in Boni, Mandaluyong City
  • Regular Shift, 9AM-6PM (Monday Friday)
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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