Service Desk Analyst (English)
Groupe CGI inc.
Taguig, Philippines
8d ago

Position Description :

  • The main responsibility of the Service Desk Analyst is to provide first line technical support and assistance to end-users, involving general IT troubleshooting and triage, investigation and thorough analysis to provide the best resolution or determine support escalation based on agreed procedures.
  • Experience in using Active Directory, Office 365, MS Office Application, Exchange, Remedy, Service Now is an advantage
  • Skills :
  • English
  • English
  • What you can expect from us :

    Build your career with us.

    It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

    At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    All of our professionals benefit from the value we collectively create.

    Be part of building one of the largest independent technology and business services firms in the world.

    No unsolicited agency referrals please.

    CGI is an equal opportunity employer.

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