Technical Support Agent
transcosmos
Metro Manila, Taguig
4h ago

Requirements

  • 1 to 3 years IT support experience
  • Advance computer troubleshooting skills w / good understanding of Network Fundamentals
  • Excellent English communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
  • Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers / copiers.
  • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, delegation)
  • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010
  • Excellent customer service & phone skills
  • With BPO or Contact Center experience
  • Willing to work on shifting schedule
  • Benefits

    As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.

    We also reward of our staff with great benefits including :

  • Competitive compensation packages
  • HMO / Medical and dental coverage
  • Life insurance
  • Non-taxable allowances
  • Night differential
  • And much much more!
  • Apply
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