1 to 3 years IT support experience
Advance computer troubleshooting skills w / good understanding of Network Fundamentals
Excellent English communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers / copiers.
Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, delegation)
Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010
Excellent customer service & phone skills
With BPO or Contact Center experience
Willing to work on shifting schedule
As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.
We also reward of our staff with great benefits including :
Competitive compensation packages
HMO / Medical and dental coverage
And much much more!