Corporate IT - Network Engineer

Shopee

Manila, Philippines

3d ago

Job Description :

Provide network operations support and administration; monitor regional network infrastructure performance and the resolution of technical problems

Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps

Perform problem / issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions

Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines

Ensure current configurations are documented clearly and accurately in Knowledge Base.

Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests

Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades

Highlight changes in the environment that may disrupt the service availability or integrity

Develop and share tested methods in remediating common or highly critical vulnerabilities

Requirements :

Bachelor's degree or higher in Computer Science / Information Technology or relevant field

Minimum 2 years of relevant experience operating in a similar role

Good understanding of network system, network architecture and services

Good understanding of firewall and security

Experience with Nexus, Cisco, Dell switches is a plus, CCNA is a plus

Strong network knowledge and hands-on experience in Palo Alto, Cisco firewalls, and other appliances is required

Good communication and coordination skills with both internal and external stakeholders

May be required to provide on-call support

Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment

Has passion for technology and wants to make a difference with technology solutions

Good interpersonal and communication skills to interact effectively at all levels. Strong analytical and troubleshooting skills

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