Corporate IT - Network Engineer
Shopee
Manila, Philippines
3d ago

Job Description :

  • Provide network operations support and administration; monitor regional network infrastructure performance and the resolution of technical problems
  • Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps
  • Perform problem / issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions
  • Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines
  • Ensure current configurations are documented clearly and accurately in Knowledge Base.
  • Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests
  • Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades
  • Highlight changes in the environment that may disrupt the service availability or integrity
  • Develop and share tested methods in remediating common or highly critical vulnerabilities
  • Requirements :

  • Bachelor's degree or higher in Computer Science / Information Technology or relevant field
  • Minimum 2 years of relevant experience operating in a similar role
  • Good understanding of network system, network architecture and services
  • Good understanding of firewall and security
  • Experience with Nexus, Cisco, Dell switches is a plus, CCNA is a plus
  • Strong network knowledge and hands-on experience in Palo Alto, Cisco firewalls, and other appliances is required
  • Good communication and coordination skills with both internal and external stakeholders
  • May be required to provide on-call support
  • Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
  • Has passion for technology and wants to make a difference with technology solutions
  • Good interpersonal and communication skills to interact effectively at all levels. Strong analytical and troubleshooting skills
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