Customer Service Supervisor
Ace Hardware Corporation
Pasig
3d ago

OVERSEEDAY-TO-DAY OPERATIONS : Provideday-to-day supervision of the Customer Service Assistants

  • COLLECT PAYMENTS & PREPARE REPORT
  • Collectall payments from the counters at designated schedules for turnover toTreasury, & prepare report vs. cash / check payment

  • CHECK DAY-TO-DAY COUNTER OPERATIONS
  • Actas backup processor during peak hours & CSA rest days, & validateerroneous transactions

  • CHECK INVENTORY
  • Validatecash replenishment requests, & check & monitor counter supplies &products inventory

  • RECONCILE PAYMENT DISCREPANCIES
  • Reconcilepayment discrepancies in finalizing reports

    Qualifications :

  • Candidate mustpossess at least Bachelor's / College Degree
  • Knowledge ofcounterfeit detection and basic banking transactions is an advantage
  • With at least 2Year(s) of working experience as a supervisor in the related field is requiredfor this position.
  • Strongcommunication skills
  • Basic computerskills (MS Office)
  • Flexible to beassigned to work schedules supporting the retail operational hours
  • Willing to beassigned in The SM Store CONSOLACION
  • Full-timepositions available
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