Japanese BPO Operations Manager
J-K Network Services
Pasig, PH
16h ago
source : Bossjob

Benefits :

With Medical and Dental Insurance

Company Profile :

This company is the leading online gaming company specializing in Video game development

Responsibilities :

  • To manage projects in terms of deliverables and deadlines.
  • To manage the project teams’ work in terms of workflow, prioritizing, and task assignment.
  • To manage clients’ expectations in terms of CS strategy, productivity, efficiency, client support and quality.
  • Assign roles and coordinate workflow within the project team.
  • To develop and manage successful relationships with clients.
  • Recruitment Process

  • Profile Screening
  • Initial Screening
  • Language assessment
  • Interview with Players Support Manager
  • Requirements :

  • Filipino or Native Japanese
  • Can read and write Japanese and English well
  • Preferrably graduate but open with undergraduates
  • At least 3-5 years work experience as Operations Manager or Project Manager in a BPO set-up
  • Familiar with RPG and Online Video Games
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