Japanese Service Desk Associate (OPEN TO JLPT N1 - N3 Passer)

J-K Network Services

Taguig, PH

4d ago

source : Bossjob

Company Profile :

The biggest and leading German-owned automotive and industrial company in the Philippines, this is the leading global supplier of automotive and industrial technology and of customer goods and building technology.

They are operating as a contact centre in the Philippines.

Position : ?Japanese Service Desk Associate

Industry : ?BPO Company

Location : ?Mckinley, Taguig City

Salary : P 80,000 (Still negotiable) plus other benefits

Schedule : ?Dayshift

Work-Setup : Work Onsite

Benefits : ?

Group Life Insurance and Accident Insurance Upon Hire

With additional Allowances

HMO coverage with 1 dependent and medical reimbursement upon regularization

Leave credits upon regularization

Requirements :

National preferably who is in the Philippines

Preferably with TSR / Service Desk / IT work experience

With Skills in Microsoft Office applications

Minimum 6 months of experience in an IT Service Desk, ideally in CI Hotline

Responsibilities :

First Level IT support for a global (team. e.g. Microsoft Office,Microsoft Outlook)

Collect, document, resolve and process user incidents and requests via phone / e-mail / chat

Use knowledge base in daily business

Support the ITSD Global Team in developing new ways of working

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