ROHQ - GIDA – Information Security Analyst (Identity and Access Management) C09
Citi Brasil
Taguig, Filipinas
5d ago

ROHQ - GIDA Information Security Analyst (Cybersecurity - Identity and Access Management)

The information security analyst is responsible for managing roles and access privileges within a variety of enterprise applications and systems.

The objective of the role is to administer access to users within compliance of set information security policies and standards.

Information Security Analysts are expected to :

  • Demonstrate an understanding of the control layer performed by identity and access management in the different systems
  • Execute customer requests within operational thresholds of timeliness and accuracy
  • Provide troubleshooting support on system access related issues
  • Handle customer interactions in a manner adhering to the customer service guidelines
  • Provide on-call support as needed and scheduled support during weekends and public holidays on some occasion
  • Have good team working skills and ability to under pressure
  • Manage multiple tasks with strong analytical, documentation, and communication skills, both oral and written
  • Identify opportunities to improve information security controls for supported systems
  • Analyze and interpret request volumes to make sound judgement on day-to-day output and improve the process
  • Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by complying with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and reporting control issues with transparency
  • Qualifications

  • Bachelor’s Degree / University degree or equivalent experience
  • Consistently demonstrates clear and concise written and verbal communication
  • Advantages

  • Proficient in Microsoft Office products with a strong emphasis on MS Excel
  • Proven excellent customer relationship management skills
  • Basic understanding of cyber security risk and its application to technology in a business context
  • Basic knowledge of Windows desktop operating systems, Mainframe and Unix server, and / or databases
  • Basic knowledge of password management tool (i.e. CyberArk), and / or encryption
  • At Citi, we groom the leaders of today and tomorrow. Take the opportunity to embark on a challenging, fulfilling and rewarding career in cybersecurity at a global financial institution.

    Job Family Group : Technology

    Job Family : Infrastructure

    Time Type : Full time

    Full time

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