Sr. Business Systems Analyst
Thomson Reuters
Manila, Manila
1d ago

Position Overview

The Sr. Business Systems Analyst will manage tasks related to sales and account management applications.

About the role :

  • Complete Salesforce administrative tasks
  • Execute business validation / user acceptance and regression testing to support systems enhancements and upgrades
  • Conduct monthly and quarterly SOX Controls
  • Recommend systems support process improvements to aid in system adoption including adoption reporting and communication to business leaders
  • Provide level 1 response to systems questions from Sales and Account Management professionals for Glance, Time Trade, and DocuSign applications as well as additional applications in the future
  • Recommend system enhancements based on experience in the systems and feedback from users including rationally for prioritization
  • Use data to make recommendations on improvements to processes
  • Maintain searchable knowledge base
  • Miscellaneous other duties as assigned
  • Own and manager SOX Compliance Controls
  • About You :

  • Knowledge of Salesforce basics
  • Strong logic and troubleshooting skills
  • Attention to details and accuracy
  • Ability to communicate effectively in video conference and in telephone conversations
  • Ability to communicate effectively in writing; including the ability to present information, ideas and strategies in writing in ways that facilitate understanding
  • Technical writing skills are a plus
  • Excellent organization and prioritization skills
  • Bachelor’s Degree with 2+ years of technology experience
  • Able and willing to work on the following timezones : 9am-5pm UK, 7am-6pm Central
  • What’s in it For You?

    You will join our inclusive culture of world-class talent, where we are committed to your

    personal and professional growth through :

  • COVID-19 Response : Currently working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices being remote until July 2021.
  • Upon return, we will be embracing a hybrid work environment consisting of in-office and remote work

  • Culture : Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
  • Wellbeing : Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs;
  • resources for mental, physical, and financial wellbeing

  • Learning & Development : LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company;
  • Ten Thousand Coffees Thomson Reuters café networking

  • Social Impact : Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
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