We are looking for a Sales training supervisor to coordinate and support our sales team. Your duties include scheduling and overseeing all training programs and identifying training needs.
You'll also be responsible for ensuring new employees receive proper training to meet their responsibilities successfully.
Our ideal candidate understands our company objectives and suggests ideas to achieve them through sales training. For this position, you should combine excellent organization skills with an ability to interact with your team members and motivate them to succeed.
Ultimately, you should be able to ensure our sales team is fully educated, to perform at a high level and increase customer satisfaction.
Design quality sales training programs within budget limitations
Schedule individual and team training plans on a regular basis
Evaluate strengths and weaknesses to identify training needs
Oversee training material and suggest improvements
Choose the most appropriate training method per case (e.g. on-the-job training, seminars and simulations)
Design onboarding session for new hires
Evaluate sales team performance to ensure incorporation of taught techniques
Report on training program effectiveness
Create an open-communication climate and gather team members' preferences for potential training
Maintain updated curriculum database and training record
Stay up-to-date with employee development trends
Proven work experience as a call center sales training specialist or Sales training coordinator
Extensive knowledge of learning principles and modern training techniques
An ability to manage the full training cycle
Experience with learning management software
Proficiency in MS Office
Understanding of sales process, preferably with customer service experience
Excellent communication and presentation skills
Strong organizational and team management skills
Additional certification in training is a plus