Customer Service Representative
Tech Mahindra
Cebu City, Philippines
6d ago
source : Bossjob
  • Provide excellent customer service
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Perform customer verification
  • Direct requests and unresolved issues to designated resource
  • Record details of inquiries, comments, complaints and actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process - Candidate must be 18 years old- At least high school graduate- No BPO experience required- Average communication skills- Excellent customer service skills- Basic computer knowledge and navigation skills- Can multitask and work with diverse people- Upbeat and highly motivated- Can start ASAP
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