Be a Technical Support Specialist Earn up to 26K a month! Apply now!
Concentrix
Quezon City, Philippines
2d ago
source : Bossjob

As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

You will also be responsible for;· Answering incoming calls from customers · Resolving customer inquiries / requests· Developing and maintaining accurate files· Ensuring customer requests are handled in an appropriate and timely manner· Utilize various Concentrix and client-based tools and applications for customer management and servicing · Provide cutting-edge service in a friendly, confident and knowledgeable mannerBasic Qualifications : · At least high school graduate · Experience of at least six months in the BPO industry are preferred· Excellent English communication skills· Working knowledge on computers · Good customer service, multi-tasking and problem-solving skills· Willing to work in shifting scheduleEnjoy these awesome benefits when you join us as a Technical Support Specialist :

  • Paid training
  • Benefits after 6 months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
  • Competitive salary
  • Monthly performance incentives
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