Manage the Resourcing mailbox on a daily basis
Ensure fast turnaround of work and all queries are dealt with
Ensuring all emails received into the Resourcing mailbox are handled within the shift either by responding to the query, journaling the item if just for info, flagging the email for a member of the team to action, updating PSA RM assignment information, etc.
Ensuring that member assignment data on the corporate resourcing application - PSA RM, is maintained for all members within all BUs handled by the Germany WFM, this includes assignment details and dates
Managing Service Orders within PSA RM and Project Exchange (Ensemble)
Creates, maintains and updates reports and Procedure Documentations as regularly
Perform ad hoc projects for HR
Actively participate in onshore meetings
Drive innovation for all existing processes
Perform other duties as assigned
Background and Essential Skills
Bachelor’s Degree in any field
Desire to do an Admin role in a busy environment is essential
Excellent oral and written communication skills
The ability and confidence to network across internal teams and clients
Proficiency in MS office especially Excel
Excellent organizational and time management skills
The ability to easily adapt to changes
Ability to create reports and do further data analysis
Proficiency to follow and write process documentation and / or work instructions
Strong attention to detail and the ability to balance multiple priorities
What you can expect from us
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.
All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.