BCP Governance Manager
The Business Continuity Plan Governance manager is a critical role in Manulife’s Global Business Services entity and will be accountable to develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
Candidate must possess at least a Bachelor’s degree
A formal certification designation from DRI (Disaster Recovery International) or from BCI (Business Continuity Institute) would be considered a strong asset
7+ years with previous business continuity management, disaster recovery and / or crisis management
Knowledge of technology and business concepts, life cycles and processes
Nice to Haves :
Self-starter with the ability to work with a great degree of autonomy
Execution-oriented with strong focus to deliver targeted outcomes
Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
Strong interpersonal skills and ability to work effectively across cultures. Excellent written and oral communication, interpersonal skills and executive presence
Flexible on shift to meet business deadlines.
Applies industry best practices within daily work and continues to participate in professional development by reading publications, networking and participating in professional organizations.
On the job you will :
Develop the local business continuity and disaster recovery strategy needed to sustain a multi-functional organization during potential business disruption incidents or crises
Create and update business continuity plans with the business areas, provide guidance on development of appropriate recovery strategies and track completion in alignment to the program calendar;
Conduct Business impact analysis interviews to gather impact data and dependencies in order to address recovery time objectives;
Provide subject matter expertise to services owners and internal partners to ensure complete coverage of business continuity activities to the scopes under his responsibility;
Develop business continuity testing procedures and coordinate testing of the plans under his scope in partnership with service owners and internal partners;
Review test reports and address any issues or recovery gaps identified during testing;
Conduct awareness and training activities with the business in regard to business continuity and disaster recovery;
Participate in the creation of internal business continuity standards and ensure alignment with the global strategy and regulatory requirements;
Report to senior management and the global business continuity team on business continuity activities, potential risks and preparedness under his supervision;
Develop the necessary crisis management plans in alignment with the global crisis management framework;
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.