Responsible for the following Service Delivery for particular client / clients
Point of Contact for Channel, Client and other stakeholders
Client Facing interaction and Client deliverables
Service Reviews & Action items
Client specific processes and communication internally with Ops
DMSC & other internal reviews
Ensure backup for self and Client Technology lead availability & coverage
Change Management process and communication (internal and external)
Maintain updated issue / risk log and review with senior leadership
Continuous Improvement initiative for the client
Responsible for account financials and cost management
Degree in Information Technology, Computer Science or other relevant fields
At least 3 years experience in client facing
With knowledge and experience with SharePoint infrastructure
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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