Assistant Facilities Manager Moen
Jones Lang LaSalle
Makati, Philippines
12d ago

Assistant Facilities Manager

Corporate Solutions (Integrated Facilities Management) Region / Country

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Assistant Facilities Manager will assist the Facilities Manager in (leading a team or) vendor group to manage the tactical delivery for the assigned property / facility, and be the on-

site key point of contact for the key stakeholders & / or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

MAJOR RESPONSIBILITIES

  • People Management (where applicable)Manage and coach teamDevelop and sustain a high-quality well motivated teamEnsure high staff morale, trust and work ethicsActively support an environment that supports teamwork, co-
  • operation and performance excellence within teamAssist in mentoring and enabling Training & Development of team members

  • Client / Stakeholder ManagementDeliver excellent customer service to meet on-site client’s expectationsBuild and develop effective relationships with key stakeholders & / or client and be comfortable working across all levelsMonitor procedures to ensure client’s expectations are conveyed and worked upon
  • Procurement & Vendor ManagementManage multiple vendors including hard and soft skills to deliver services on time and within budgetManage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
  • Contracts ManagementEnsure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of EthicsMonitor expiry of contracts and initiate re-
  • procurement if neededContinually assess contracts to ensure best value delivered to the client

  • Finance ManagementEnsure that the site’s financial operations are meeting targets and control requirementsAssist and monitor financial processes to ensure account payable procedures are followed at all times
  • Health & Safety ManagementImplement and manage safety procedures to ensure the provision of a safe working environmentEnsure compliance with statutory regulations on fire, health and safety standards
  • Site Operations ManagementImplement Industry Best Practice operationsAssist and monitor to ensure all building procedures and performance measures are maintained at all timesEnsure all Critical Environment (CEM) requirements are metSeek ways to reduce costs and improve operational standards24 / 7 emergency call support and site attendance is required
  • Risk ManagementAssist in the implementation and management of a property risk management programSupport the implementation and monitoring of disaster recovering and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Achieve Key Performance Indicators and Service Level Agreement targets
  • CANDIDATE SPECIFICATION : KEY SELECTION CRITERIA

    Ideal Experience

  • Min. 2 years of experience in facilities, property management, hospitality or related field
  • Experience of working in
  • environment

  • Knowledge of local health and occupational safety requirements
  • Knowledge of critical facilities
  • Knowledge of vendor management for specialized services
  • An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
  • Proven capacity to understand and interpret commercial contracts
  • Strong budget management and financial analysis skills
  • Critical Competencies for Success

  • Client Focus & Relationship ManagementEase of interaction with a wide range and wide level of client staffAbility to manage conflict and balance between client and firm requirementsHas a customer-
  • oriented attitudeDemonstrates proactive & professional approach to customer service

  • Project Management & Organizational SkillsExcellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basis
  • Problem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutions
  • Other Personal Characteristics

  • Demonstrated superior people management skills ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels
  • Strong communicator Good presentation skills and possesses strong verbal & written communication skills (English & local language);
  • also an active listener

  • Passion for quality has an eye for detail to make sure the best delivery of services
  • Self-motivated; confident & energetic
  • Ability to effectively deal with stressful situations
  • Flexible able to adapt to rapidly changing situations
  • Strongly goal-oriented able to focus on meeting all performance targets
  • Is a team player able to cooperate and work well with others to meet targets
  • Proven ability to initiate and follow through with improvement initiatives
  • Exhibits honesty & trustworthiness
  • Open to new ideas & willing to challenge status quo
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