AfterHours Consultant | For Pooling
CLEAR Corporate Solutions
Makati, PH
1d ago

Job Description

CLEAR Corporate Solutions is seeking for Afterhours Recruitment Consultants. You will work with CLEAR’s client, an Australian-based labour hire firm.

Our client helps companies of varied industries with managed labour and staffing solutions.

Role

Your role is to support our client’s Australian operations after the close of business hours to :

  • Manage virtual reception for our client, handling inbound calls and emails
  • Address all associated admin tasks
  • Contribute to team efficiencies by accomplishing related tasks, as requested
  • Daily Tasks :

  • Assist clients in their job requests (Job Orders, Shift Queries)
  • Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness and replacement of candidates
  • As requested by Branch Consultants or client, contact and place preferred candidates
  • Update clients on a candidate who confirmed and who needs replacement
  • Cancel candidates as requested by Branch Consultants
  • Fill-in the vacant orders by contacting available candidates
  • Create placements, update client card and candidate card using client’s existing system
  • Complete candidate confirmations for client rosters
  • Ensure database is updated at all times
  • Complete candidates' availability checks in preparation for Consultants to do the roster
  • Complete tasks and email requirements in a timely manner
  • Screen resumes and booking interviews as required
  • Conduct Reference Checks of the candidates
  • Screen candidates to check suitability on the job orders
  • Run virtual reception for offices as required
  • Deal with candidate's pay queries
  • Liaise with Branch Consultants in a professional and timely manner
  • Contribute to team’s effort and complete all other tasks as requested or when required
  • Minimum Qualifications

    Essential Attributes

  • Excellent verbal and written communication and email management skills
  • Technologically adept
  • Highly trainable in new skills and software
  • Proactive mindset with outstanding attention to detail
  • Ability to multi-task and manage competing deadlines
  • Flexibility to perform other relevant tasks as required by the client
  • Requirements

  • Minimum 2 years of BPO experience
  • Strong call handling skills using VoIP phone systems
  • Proficient with MS Office applications (Outlook and Excel)
  • Willing to work on a Mid or Graveyard shift
  • Experience in offshore recruitment, particularly with Australian clients
  • Initially, this role will be reporting remotely in a Work from Home (WFH) set-up until further notice that office-based set-up resumes in Paseo de Roxas, Makati City.
  • Minimum IT requirements for the WFH set-up :

  • Operating System : Windows 10 Pro
  • RAM : 4GB (for 64-bit)
  • Hard disk : 500 GB
  • Web cam : supports at least 720p resolution
  • Audio : head set with mic (better if with noise reduction feature)
  • Internet : min. 10mbps
  • Perks and Benefits

  • Single Parent Leave
  • Medical / Health Insurance
  • Paid Sick Leave
  • Life Insurance
  • Paid Vacation Leave
  • Maternity & Paternity Leave
  • MS Office
  • Applicant tracking system software
  • Interpersonal Skills
  • Communication Skills
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