Japanese Chat Support Specialist
J-K Network Services
Pasay, PH
1d ago
source : Bossjob

Company Profile :

This company is a legal operational PAGCOR License and iGaming offices for rent. They can offer cost-effective Online Casino solutions.

Position : ?Japanese Forex Chat Support

Industry : Forex Trading

Location : ?Pasay City (Temporary work from home)

Salary : 80,000 - 100,000

Schedule : Shifting (9 hours including 1 hour lunch break)

Work Set-up : Temporary Work from Home

Benefits :

  • Full government benefits,
  • Maxicare health card with 2 dependents upon regularization
  • 12 Vacation Leaves, 12 Sick Leaves, 3 Emergency Leaves, 3 Marriage Leaves, Paternity Leaves, Maternity Leaves, Bereavement Leaves and others per year in days (prorated)
  • Insurance
  • With training
  • Job Responsibilities :

  • Offer full range of customer service to customer and clients (thru email or chat)
  • Handle inquiries questions related to the website's product, process, withdrawal or deposit
  • Resolve and analyze customer opinions / complaints and proactively follow up with related departments
  • Recruitment Process :

  • Paper screening
  • HR Interview
  • Assessment
  • Final Interview
  • Job Offer
  • Able to speak, read write and type fluently in Japanese language (JLPT N1 - N3 passer or level)
  • Able to read and write in English (not required high fluency but able to communicate)
  • Flexible in shifting schedule
  • Preferably with CS experience or Forex knowledge(but not required)
  • Open for college undergraduates or graduates
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