Lead Consultant - Project Manager

Genpact

Quezon City, Philippines

1d ago

Responsibilities

Act as a project management expert by proposing, developing, promoting and rolling out new world-class project management processes, tools and techniques to client associates within APAC

Lead major cross functional, multi-dimensional projects by directing and overseeing the work done by others in project administration, issue resolution and escalating them when necessary, managing project budgets, and ensuring that project communication exceeds stakeholder needs using expert skills in meeting leading, presentations and problem solving.

Interface with high level management on all project related issues, changes, reporting, and impacts ensuring that comprehensive information is provided to all stakeholders in a timely manner.

Work with other organizations to prioritize their project work.

Ensure that standard project processes are developed or customized for each major project so that changes to project scope, requirements, resources, functionality and risk are monitored, documented and communicated to all project stakeholders in a timely manner.

Propose new and improved project, business and company standards while following all existing standards where they apply.

Ensure that post implementation support is provided for complex projects and / or products that have been developed or enhanced to ensure that they are working effectively and efficiently and that customers ' needs are addressed in a timely manner and SLA’s are complied 100%.

Interface with customers and sales personnel on complex IT requests, developing and understanding the customers' business, defining business problems, and devising solutions to system and product related problems and issues, using expert knowledge of products and / or systems to develop detailed specifications to resolve those business issues and problems.

Perform other related duties as assigned.

Qualifications we seek in you :

Minimum qualifications

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field.

Project Management certification or successful completion of a recognized project management curriculum is required.

Experience with projects in multiple technologies and functions.

Experience in Agile methodology

Experience in facilitating scrum

Preferred qualifications

IT work experience, including managing projects.

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