Service Associate
Chevron
Makati City, Philippines
1d ago
source : RIGZONE

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.

With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology.

Chevron is accepting online applications for the Service Associate position through October 28, 2020 at 11 : 59 p.m. PH Time.

Responsibilities for this position may include but are not limited to :

  • Works on SAP billing front-end system edits, for orders received through the systems
  • Proactively monitors SAP sales orders on a daily basis to ensure that these are invoiced timely and accurately
  • Coordinates with other business units / groups to work on sales orders in SAP issues that are raised
  • Manages administration and maintenance of customer pricing mechanisms, service fees, and discounts for all products
  • Works on global cancel and re-bill and manual billing process for NAL sales products
  • Manages the creation and distribution of all standard, recurring and ad hoc Business Intelligence (BI) reports required
  • Analyzes customer problems related to invalid entry of master data, pricing master data or billing information to determine a resolution
  • Continuously seeks ways to streamline admin requirements of customers in support of improving process efficiency where appropriate
  • Ensures all cases / issues are closed in a reasonable period of time as determined by service level agreement
  • Required Qualifications :

  • Bachelor's Degree in any business-related course
  • Minimum of 1 to 2 years work experience
  • Above average communication skills
  • Good attention to details
  • Highly reliable and team player
  • Can multi-task and can work independently
  • With good attendance record
  • Open to be assigned to night shift and to work on a shifting schedule, if needed
  • Preferred Qualifications :

  • With experience in SAP and salesforce
  • With BPO and / or bank background
  • Relocation Options :

    Relocation will not be considered within Chevron parameters.

    International Considerations :

    Expatriate assignments will not be considered.

    Why join Chevron :

  • Chevron is one of the world's leading integrated energy companies and has been doing business in the Philippines for more than 100 years
  • Chevron offersa competitive package and an opportunity to extend operational support for Chevron offices in five continents
  • Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
  • Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity
  • Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment
  • Chevron advocates work-life balance,promotesa healthy behavior in the workplace, and offers employees access to various health and wellness programs
  • Chevron supports a work-from-home arrangement during the COVID-19 pandemic, subject to operational needs
  • Recruitment Process and Onboarding during COVID 19 pandemic HR initial phone screening, virtual panel interview, job offer, medical assessment, onboarding and orientation.

    Chevron participates in E-Verify in certain locations as required by law.

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