Health Care, Team Leader (Manila)
One Contact Center
Ortigas, Pasig City, Philippines
14d ago

Our Team

ONE Contact Center Inc. is a U.S. based full service business process outsource (BPO) company with operations in Manila, Philippines.

We’ve been in business since the year 2000 and specialize in customer service and support services for our clients. It is our goal to surpass our client’s expectations by attracting, developing and motivating a diverse workforce whose goal is to provide efficient & outstanding service, problem resolution, and cost-

effective support services.

TEAM LEADER

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals / consistent with meeting team delivery
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflict
  • Motivate team members to deliver
  • QUALIFICATIONS :

  • Graduate of Bachelor / Diploma course
  • Graduate of Nursing / Healthcare related course, being a Registered Nurse is an advantage
  • minimum of 24 months of supervisory experience preferably HEALTHCARE / INSURANCE BPO environment
  • Results driven and people oriented / strategic and tactical in game planning
  • Strong to excellent communications skills to liaise with other stakeholders and be able close accounts.
  • Willing to work permanent night shifts but WEEKENDS OFF
  • Willing to work permanently in ORTIGAS, PASIG CITY
  • For further inquiries you may also send us a message at these numbers :

  • 09173462158 (Globe)
  • 09089435258 / 09296293759 (Smart)
  • Or visit us at :

    33rd floor, Antel Global Building Dona Julia Vargas Avenue Ortigas, Pasig City (the building is next to One Corporate Center which is situated in the corner of Julia Vargas avenue and Meralco Avenue in Pasig City)

    Please bring 1 resume and valid ID for the building pass)

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