CALL CENTER AGENT —Office
EastWest BPO Inc.
San Fernando, PH
3d ago
source : Bossjob

10k Sign-up BONUS

if assigned to handle one of our Premium Accounts.

Work on site (San Fernando, Pampanga), Office-based

Full-time Graveyard Shift

Monthly Rate w / full benefits

Regularization after 6 months (Security of Tenure)

HMO entitlement

Shuttle services (Pampanga vicinity or nearby areas, drop-off / pick-up points)

KonsultaMD (24 / 7 doctor tele-consultation)

  • MORE..
  • For your convenience / safety, interviews and screening stages are done by PHONE and SKYPE.

  • Had at least 6 months BPO experience as a voice Call Center Agent (handling US accounts)
  • Experience as a Call Center Sales Representative (good to have)
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimal supervision (punctuality & attendance oriented)
  • High school diploma (good to have but not required)
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