Job Description : The People Mobility Specialist is responsible for the day- to-day service delivery of People Mobility services in connection with assigned population of personnel traveling to various countries.
Conduct Performance Review for the team members and provide timely feedback Work closely with internal teams to ensure documentation are completed Review team report of the team members Coach and Assist the team members reporting Monitor the Team SLA and performance.
Drive Metrics and performance scorecard Ensure the team does Real time update of visa trackers and internal tools Work with the team members to continuously improve processes and systems Required to move into other teams such as operations when there is a requirement.
Minimum Qualifications : Graduate of Bachelor’s Degree course Must have at least 5-7 years experience in People Mobility, such as visa processing, relocation services, immigration, case management and other related tasks Must have at least 1-2 years supervisory experience Experience in risk management, crisis management and project management Strong Operational efficiency and Delivery Excellence in leading the other countries operation landscape Good communications skills, both in writing and verbal Background in Change Management and Innovation is an advantage Must be willing to be assigned in Boni, Mandaluyong City Amenable in regular dayshift schedule (9AM-6PM)