Fraud Manager

Bershaw Consultancy

Taguig, PH

5d ago

source : Bossjob

Overview of the Role

This position will be in charge of managing fraud operations and conducting fraud investigations on cases of possible fraud on customers and recommending preventive actions to avoid fraud for the bank.

Key Responsibilities :

Management of the fraud operations team

Management of fraud alert systems

Formulate and update rules for fraud alert systems used

Ensure fraud investigation is completed in a timely manner

Review and recommend possible fraud mitigation strategies to Management

Attend court cases, serve as a liaison with enforcement agencies, and file complaint reports to relevant agencies

Represent the bank in the mediation process with relevant Government authorities

Maintain, manage and update all fraud investigation reports

Compile monthly fraud statistics to management

Conduct review of documents and applications for possible fraud

Contact customers and related parties as part of investigations

Undertake any other duties and responsibilities as assigned by Management from time to time

Minimum Qualifications

With a minimum 5 years experience in fraud management from banking, fintech, or other related industries.

Keen to process and details

Investigation Skills

Can quickly adapt to changes in operational processes and policies

Willing to render overtime and work in a shifting schedule (including holidays and weekends)

Proactive

Can efficiently handle adhoc tasks on top of the daily BAU

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