Fraud Manager
Bershaw Consultancy
Taguig, PH
5d ago
source : Bossjob

Overview of the Role

This position will be in charge of managing fraud operations and conducting fraud investigations on cases of possible fraud on customers and recommending preventive actions to avoid fraud for the bank.

Key Responsibilities :

  • Management of the fraud operations team
  • Management of fraud alert systems
  • Formulate and update rules for fraud alert systems used
  • Ensure fraud investigation is completed in a timely manner
  • Review and recommend possible fraud mitigation strategies to Management
  • Attend court cases, serve as a liaison with enforcement agencies, and file complaint reports to relevant agencies
  • Represent the bank in the mediation process with relevant Government authorities
  • Maintain, manage and update all fraud investigation reports
  • Compile monthly fraud statistics to management
  • Conduct review of documents and applications for possible fraud
  • Contact customers and related parties as part of investigations
  • Undertake any other duties and responsibilities as assigned by Management from time to time
  • Minimum Qualifications

  • With a minimum 5 years experience in fraud management from banking, fintech, or other related industries.
  • Keen to process and details
  • Investigation Skills
  • Can quickly adapt to changes in operational processes and policies
  • Willing to render overtime and work in a shifting schedule (including holidays and weekends)
  • Proactive
  • Can efficiently handle adhoc tasks on top of the daily BAU
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