Work in Cebu as Japanese Service Desk Management
J-K Network Services
Cebu City, PH
4d ago
source : Bossjob

Position : Japanese Service Desk Management

Industry : BPO

Salary : P 60,000-100,000 (salary depends on skills and proficiency)

Benefits :

Good ambiance environment

Retirement and Purchase Plan

With additional allowance

Flexible working arrangements

HMO and Life Insurance

Leave Credits

With free relocation assistance

Responsibilities :

Translating technical / IT terms in Japanese to English or vice versa

Act as the ongoing interface between the client and the system or application.

Responsible to check a client issue / inquiries

Will interpret and provide resolution based on product knowledge.

Manages the risk of operating the service

Coordinates communication among support staff and systems staff

Requirements :

Filipino who can speak, read, and write Japanese

JLPT N1, N2 N3 Passer or Level

Preferably graduate / undergraduate of any IT related course

Preferably with IT or TSR work experience

Open to applicants located inside and outside the Philippines

Japanese Online Assessment (through email)

Phone Interview in English

Face to face Interviews

English and Japanese Assessment

Job offer

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