Associate / Sr. Associate - Customer Interaction Services
WNS Philippines
Quezon City, Metro Manila, Philippines
4d ago
Job Description

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.


Qualifications

  1. Minimum Academic Qualification : At least High School/ High Sr. High School, 2nd year College or College Graduates  (15 Years) basis our specific role requirement
  2. Fresher or 1 years  and above Experience with in BPO with specific to Travel, Insurance,  Banking or Customer Support  domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles.
  3. System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications
  4. Language proficiency ( English)  - Good/ Excellent

Note: for applicants falling under new K-12 Curriculum, should be graduates of Senior High School, however under the old(before K-12) curriculum HS(High School Graduates are welcome to apply. Education Proofs to be submitted at the time of Joining/Offers.

 



Additional Information

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