Hiring CSR l High Prio Telco Account l Insular Site
Neksjob Philippines
Cebu City, PH
5d ago
source : Bossjob

As a Customer Service Professional, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • HS / SHS Graduate
  • at least 6mos BPO experience
  • Excellent Communication skills
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
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