Urgent Hiring! Czech Customer Email and Chat Support (PHP 80&000 - PHP 85&000)
J-K Network Services
Makati, PH
5d ago
source : Bossjob

Company Profile : This Company is the leading provider for global internet and technology companies. They service a wide range of industries including Back Office, Medical, and Transportation.

They have been in the Industries for over 10 years.

Position : Czech Customer Email and Chat Support

Industry : BPO Company

Location : Makati City

Salary : PHP 80,000 PHP 85,000 gross

Schedule : Midshift (European time zone.)

Work Set-up : Temporary Work from Home

Benefits :

  • Free Visa Processing
  • 20 leaves per year
  • 13th month pay
  • night differential
  • Government Mandated Benefits
  • Other will be discussed by the client
  • Responsibilities :

  • Responsible in responding to technical related concerns
  • Respond and resolve customer service and technical support concerns via live chat and email in a timely, accurate, and professional manner
  • Write and maintain documentation of the internal and external knowledge bases.
  • Efficiently escalate complex problems to appropriate internal resources
  • Collaborate with co-workers to provide insightful feedback that will improve processes and products
  • Requirements :

  • Proficient in Czech and English language
  • Experience in Health Sciences, Healthcare, Caregiving, Medicine, Natural Sciences or similar is a big advantage
  • Preferably with technical understanding and ability to solve technical problems
  • Must be willing to work in the Philippines
  • Recruitment Process :

  • Resume Screening
  • Basic exams
  • Written assessments
  • Initial interview
  • Operations interview
  • Client interview

  • Register now on our website to be updated with our Bilingual Job Openings : https : / / jknetwork-jobs.com / register
  • Send your resume to : jkrecruit jp-network-e.com
  • Contact us for more inquiries :

    Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

    Sun / Smart : (+63) 969-321-0130

    Look for : Ms. Alena

    Visit our Facebook Page for more job openings and updates!

    https : / / www.facebook.com / European-and-Latin-American-Language-Opportunities-102485964649203

    Don’t forget to refer to your friends!

    We give a referral bonus for every successful hire.

    https : / / jknetwork-jobs.com / register?mode referer form

    Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.

    https : / / goo.gl / o256BU

    Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form