Urgent Hiring! Czech Customer Email and Chat Support (PHP 80&000 - PHP 85&000)

J-K Network Services

Makati, PH

5d ago

source : Bossjob

Company Profile : This Company is the leading provider for global internet and technology companies. They service a wide range of industries including Back Office, Medical, and Transportation.

They have been in the Industries for over 10 years.

Position : Czech Customer Email and Chat Support

Industry : BPO Company

Location : Makati City

Salary : PHP 80,000 PHP 85,000 gross

Schedule : Midshift (European time zone.)

Work Set-up : Temporary Work from Home

Benefits :

Free Visa Processing

20 leaves per year

13th month pay

night differential

Government Mandated Benefits

Other will be discussed by the client

Responsibilities :

Responsible in responding to technical related concerns

Respond and resolve customer service and technical support concerns via live chat and email in a timely, accurate, and professional manner

Write and maintain documentation of the internal and external knowledge bases.

Efficiently escalate complex problems to appropriate internal resources

Collaborate with co-workers to provide insightful feedback that will improve processes and products

Requirements :

Proficient in Czech and English language

Experience in Health Sciences, Healthcare, Caregiving, Medicine, Natural Sciences or similar is a big advantage

Preferably with technical understanding and ability to solve technical problems

Must be willing to work in the Philippines

Recruitment Process :

Resume Screening

Basic exams

Written assessments

Initial interview

Operations interview

Client interview

HOW TO APPLY :

Send your resume to : jkrecruit jp-network-e.com

Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

Sun / Smart : (+63) 969-321-0130

Look for : Ms. Alena

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