Lead Voice Engineer
AIG Shared Services
Pateros, Philippines
6d ago
source : ictjob.ph

Purpose of Job : To be classified into this level : , the employee's primary responsibility must be to evaluate the technical feasibility of telecommunications projects and make recommendation to management with respect to technical issues and work with vendors to create optimum cost effective solutions.

Supervision : General Supervision received. Typically reports to Voice Network Manager.

Discretion : Decision made regarding design issues to create cost effective solutions

Quantifiable Measures (as applicable, budget, loan volume, sales, GWP. Etc.) :

Deploy solid network engineering and design for corporate networking solutions within the framework of network strategy, budgetary guidelines and operational process.

In addition, where required provide clear direction to Voice Engineers.

Job Function / Responsibilities :

  • Consult with client, data processing management and staff in the design and implementation on few or modified telecommunication networks.
  • Design networks and lead implementation process; coordinate supplies, contractors and operations.
  • Monitor the operation of the networks and system to ensure proper utilization of line, hardware and software. Tune networks for optimal system performance.
  • Serve as point of escalation for complex problems resolution. Typically for level 3 or 4 issues.
  • Prepare and maintain technical specification and documents, drawings and system documentation.
  • Assist in the evaluation of vendor proposals with respect to the hardware, communication protocols, switching methods, access methods and tariffs and in the procurement of software and equipment;
  • recommend equipment for purchase or lease.

  • Test and verify all changes to ensure changes occur without interruption.
  • Line up with corresponding parties in customers and outside vendor for implementation. Also, update all parties the status once completed.
  • Track project and report status to appropriate management.
  • May mentor less experienced staff; and may instruct, direct and check their work.
  • Plan, organize, and control the activities of the network engineering unit and assist in the development on project plans and timetables.

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