Your day-to-day in a nutshell :
Answering incoming calls from customers
Resolving customer inquiries / requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Requires at least 6 months of any Call Center Experience (local / International / Voice / Non Voice)
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