Application Development Group - Luzon 2021
Concentrix
Quezon City
5d ago

Key Skills Required

To be successful in this role, the applicant must have meet the following skills :

  • Effective Oral and Written Communication / Presentation Skills knowledge and skills required to present information orally and in published reports so that the intended purpose is achieved
  • Have good interpersonal skills and strong organizational skills
  • Good background on MS Office applications such as Excel, PowerPoint, Visio (intermediate to advanced level)
  • Time Management ability to utilize time efficiently and productively to accomplish important activities and attain desired results;
  • must possess organization, priority setting, deadline management, persuasion and follow-through skills

  • Intellectual Versatility and Integrity recognizing, exploring, and using a broad range of ideas and practices, thinking logically and creatively without undue influence from personal biases;
  • maintain a high level of confidentiality with respect to sensitive business information)

  • Intellectual Versatility and Integrity recognizing, exploring, and using a broad range of ideas and practices, thinking logically and creatively without undue influence from personal biases;
  • maintain a high level of confidentiality with respect to sensitive business information)

    Role & Responsibilities

    Key roles and responsibilities include but not limited to :

  • Functional / Technical :
  • a. Writes, edits, indexes, or revises a variety of technical, user documentation such as articles, reports, procedures, troubleshooting steps, tables and other documentations related to Knowledge Management products.

    b. Collaborates with other content developers and project manager to gain understanding and can deliver projects within specifications.

    c. Understand basic information technology concepts and able to create concise, legible, and easily understood written content.

    d. Analyzes requirements of projects to proactively update articles and create new content where appropriate.

    e. Ensures accuracy and completeness of technical documentation. Analyze developments in specific field to determine need for revisions in previously published material / s and development of new materials.

    f. Observes production, developmental, and experimental activities to determine effective use of content produced.

    g. Must have excellent writing, reviewing, and editing skills. Strong attention to detail. The Content Developer will also take part in projects related to research, creation, and maintenance of Knowledge Management resource materials.

    h. Provides web tools, screenshots and simple instructions for graphics rendering of KM web tools.

    i. Follow processes and protocols adhered to by knowledge management teams / s.

  • Administrative :
  • a. Attends team meetings / check and balance meetings with Knowledge Management team to receive updates, feedback, and work request on production and on other related concerns.

    b. Maintain cleanliness and orderliness of personnel and project teamwork stations through good housekeeping practices to ensure a safe, orderly, and comfortable physical work environment.

    c. Keep and maintain a good repository for all materials created, enhanced, and edited.

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