Regional Manager
Wall Street Courier Services Inc.
Makati, PH
1d ago
source : Workbank
  • The Regional manager will oversee the day-to-day operations of the first mile unit in their region and Ensures that the KRA'
  • s and KPI's of the First Mile Unit are met which includes but is not limited to Cost Per Parcel, Efficiency, and Customer Service.

    The Regional Manager is a field based role, and must be able to inspect the different hubs in his region on a regular basis.

    He / She also ensures that the SLA's of all our customers are met in atimely manner.

    Job Description :

  • Monitors the performance of the region through his managers
  • Ensures that all SLA's for pick-up and RTS are met.
  • Executes Corrective Actions for parcels declared as missing or lost.
  • Conducts analysis of FM data to optimize operations.
  • Ensures that all SLA's for PIck-ups and RTS are met.
  • Creation of SOP's for standardization of operations and Takes the lead in policy enforcement and implementing disciplinary actions under his / her region.
  • Helps in the Recruitment Process for openings in the region
  • In-charge of ISO, 5S and COVID-19 policy compliance.
  • Does not handle cash directly, but must ensure that the region assigned to him complies with all financial requirements on time."
  • In-charge of ensuring all security protocols are met."
  • Can be assigned special projects
  • Traveling to different Hubs to audit and making sure operations are going smoothly
  • Opening of Hubs / Warehouses in the Region (starting with Tarlac, Nueva Ecija, Daet)
  • Requirements

  • At least 10 years of relevant working experience in the supply chain industry and at least 5 years managerial experience.
  • Advanced knowledge of excel, gsuite and spreadsheets
  • Must be able to understand and contribute to cost benefit analysis.
  • Familiarity with logistics applications such as Oracle, SAP, etc. is a plus
  • Must be able to handle large teams"
  • Willing to travel around Luzon Area (Tarlac, Nueva Ecija, Daet)
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