Customer Service Specialist
Neksjob Philippines
Paranaque, PH
1d ago
source : Bossjob
  • Answering incoming calls from customers
  • Sorting out customers’ inquiries or requests
  • Ensuring that customers’ requests are managed in an appropriate and timely manner
  • Developing, organizing, and maintaining accurate files
  • Maximizing different client-based tools and applications for customer management and servicing
  • Delivering a high caliber of service in a friendly, confident, and informed manner
  • Are a SHS graduate with or without BPO experience
  • Have at least six (6) months BPO experience
  • Have good English communication skills
  • Have excellent customer service, problem-solving, and multitasking skills
  • Have superb computer skills
  • Are willing to work in shifting schedule
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