Senior Technical Writer
Deltek, Inc.
Philippines, Makati City
1d ago

Deltek technical writers put knowledge at our customers’ fingertips, increasing the value and satisfaction that users get from our products.

They take complex information and make it simple to understand, appealing, and easy to access. They create content that is thorough, accurate, and clearly written and deliver it in multiple media, including online help, videos, in-app walkthroughs, and printable guides.

They also help improve processes for content development and delivery and embrace new tools and strategies.

Our technical writers work in an agile environment with an international development team, working in collaboration with product managers, engineers, QE analysts, and technical writing peers.

As a senior technical writer, you will :

  • Take responsibility, with minimal supervision, for all aspects of documentation projects, including planning, researching, scheduling, and creating content.
  • Develop expertise in one or more areas of Deltek’s product suite.
  • Participate in team decision-making about style, technology, and process issues.
  • Help less experienced writers with style, organizational, and technical issues.
  • Qualifications

  • Minimum 2-3 years in a technical writing role.
  • Bachelor’s degree in Technical Communication, English, Journalism, or a related area of study, or equivalent experience.
  • Strong English writing skills, including the ability to describe complex concepts and processes to both technical and non-technical audiences.
  • Strong communication and listening skills.
  • Ability to contribute to a highly collaborative team.
  • Strong independent research skills and attention to detail.
  • Strong technical aptitude and understanding of software development processes.
  • A positive attitude and the ability to thrive in a fast-paced, ever-changing environment.
  • Ability to contribute creative ideas to writing and product teams.
  • Experience with XML authoring tools and content management systems
  • Proficiency with the Microsoft Office suite and collaboration and source-control tools.
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