Technical Solutions Architect | Taguig
Ubiquity
BGC, Taguig, PH
4d ago

Responsibilities

  • Directly assists in the development of a technical solution
  • Assists other teams on solutions and project management.
  • Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity and usability.
  • Provides analysis and recommendations around information security as necessary.
  • Will provide the solution document including high-level and low-level designs for implementation via SRF and Engineering Teams.
  • Accountable for spearheading project implementations from a technical perspespective.

Qualifications and requirements

  • Minimum of 6 years of experience in relevant IT Support roles with strong focus on project management
  • Excellent oral and written communication
  • Analytical and problem-solving skills.
  • High attention to detail on how business and technology are meant to work together.
  • Effective interpersonal sklls and collaborative management style to include teamwork.
  • Bachelor’s degree in Computer Science, Information Systems or equivalent education is a plus
  • Strong understanding of Telco, Systems Engineering, and Networks in a BPO setting is a must
  • Proficiency with information technologies in a secure, PCI compliant environment.
  • Strong understanding of ITIL Processes
  • Efficient in using the entire suite of Microsoft Office applications.
  • Customer/Technical Support experience is welcome.
  • Working on site is a must.

The Perks.

  • Medical, Dental, Vision and Life Insurance Benefits
  • Paid Time Off
  • Retirement Benefits
  • Learning and Development Opportunities

What We Do.

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the Client experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting.

We want you.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.

 

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