Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually / over the phone.
Good to Excellent communication skills
High school graduates / College Graduates
With or without BPO experience
Work experience in other industry for more than a year (related in CSR)
Flexible to work in shifting schedule
Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
Ensure all responses to customers and clients are given with sincerity and compassion.
Ensure that all customer inquiries are rightfully attended to on a timely basis
Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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