Urgent Hiring for Client Support Representatives - Iloilo
NeksJob Philippines
Iloilo, Western Visayas (PH), PH
6d ago

Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually / over the phone.

Qualifications

  • Good to Excellent communication skills
  • High school graduates / College Graduates
  • With or without BPO experience
  • Work experience in other industry for more than a year (related in CSR)
  • Flexible to work in shifting schedule
  • Job Description

  • Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
  • Ensure all responses to customers and clients are given with sincerity and compassion.
  • Ensure that all customer inquiries are rightfully attended to on a timely basis
  • Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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