Call Center Agent (CSR) - Travel Account Tier 2 GHSSag
Global Headstart Specialist, Inc.
Quezon City, PH
5d ago
source : Bossjob

Responsibilities :

  • Providing day-to-day customer service support to customers' needs based on client account services or products.
  • May handle assistance through phone, chat or email.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Ensuring quality support and customer satisfaction.
  • Requirements :

  • At least High school graduate
  • With at least 3-5yrs GDS Amadeus / Sabre experience.
  • Good listening, Average to Excellent verbal and written communication skills
  • Must be willing to work immediately
  • Willing to work on-site in Quezon, City
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