Call Center Agent (CSR) - Travel Account Tier 2 GHSSag

Global Headstart Specialist, Inc.

Quezon City, PH

5d ago

source : Bossjob

Responsibilities :

Providing day-to-day customer service support to customers' needs based on client account services or products.

May handle assistance through phone, chat or email.

Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

Ensuring quality support and customer satisfaction.

Requirements :

At least High school graduate

With at least 3-5yrs GDS Amadeus / Sabre experience.

Good listening, Average to Excellent verbal and written communication skills

Must be willing to work immediately

Willing to work on-site in Quezon, City

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