Customer Care Associate
TaskUs
Bonifacio Global City (BGC), Philippines
2d ago
source : Bossjob

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

As a Teammate, you must : - Provide customer satisfaction and experience- Meet and exceed client mandated KPI's (Key Performance Indicators)- Be aware of TaskUs policies and keep things confidential- Provide feedback to management concerning possible problems or areas of improvement- Participate in training to improve work performanceSo, do you have what it takes to become a teammate?

We’re looking for someone who : - Is willing to work on shifting schedules- Has call experience (a plus but not required)- Has strong verbal, written & comprehension skills- Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications- Meets the typing requirement (40WPM for Voice & Non Voice)- Has critical thinking skills with a focus on issue resolution and customer satisfaction- Can multitask and has high attention to details- Is self-motivated, can work independently, and contribute to cross-functional and global teams- Is flexible and can quickly adjust to frequent process and information changes- Can work under pressureAre you this ridiculously good? Then TaskUs is for you!

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