Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies?
At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives.
Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.
If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works!
The Network Operations Engineer’s role is to provide operational support for the global TaskUs Network environment. The Network Operations Engineer will provide proactive and reactive support for all network hardware, software, and communication links.
The position of Network Operations Engineer reports to the Senior Manager of Network Operations.
PRIMARY DUTIES AND RESPONSIBILITIES
The Network Operations Engineer’s primary job function is to ensure the operation and performance of the Global Network environment.
This is achieved through the monitoring of network management systems for trends and alerts, responding to ticket requests and incident notifications, and resolving issues within Service Level Agreements.
In addition, the position is responsible for the following operational activities :
The Network Support Engineer is required to have a basic understanding of the following technologies :
About Us :
TaskUs is the fastest growing tech-enabled business services company in the world, delivering customer support, AI operations and content security services that power the world’s most innovative companies.
Listed as one of Glassdoor s 100 Best Places to Work , USA Today’s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. 5000 Fastest Growing Private Companies in America for the past seven years consecutively.
Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 17,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.