Spanish Quality Assurance (Temporary work from home setup)
J-K Network Services
Pasig, PH
6d ago
source : Bossjob

Company Profile : This company supports clients from different industries and provides quality BPO service to various locations.

Their main goal is to be the top provider of BPO service to their client.

Position : Spanish Quality Assurance Team Lead

Location : Ortigas, Pasig City

Industry : BPO Company

Schedule : Shifting

Work set-up : Temporary work from home setup

Benefits :

  • Government Mandated benefits
  • Rice Allowance
  • Leave Credits
  • Transportation Allowance
  • Temporary work from home setup
  • Equipment and internet will be provided by the company
  • Other will be discussed by the client
  • Responsibilities :

  • Assists in formulating QA standards and best practises, organizational policies and processes and strategic plans
  • Assists management in setting the direction for quality assurance
  • Provides suitable solutions for issues / errors based on the understanding of the system
  • Assists in coaching junior staff
  • Provides feedback on testing-related tasks, delegates and assigns testing responsibilities
  • Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities
  • Requirements :

  • Preferably Filipino that is fluent in Spanish
  • Foreign National who has a permanent visa in the Philippines
  • Preferably 2-3 years experience as Team lead
  • With experience as QA
  • Customer Service experience is highly advantage
  • Proficient in both Spanish and English language
  • Preferably bachelor’s degree holder of any course
  • Can work onsite during trainings
  • Amenable to work on shifting schedule
  • Recruitment Process :

  • Resume Screening
  • Initial Interview
  • Language assessment
  • Final Interview
  • Job Offer
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