Company Profile : This company supports clients from different industries and provides quality BPO service to various locations.
Their main goal is to be the top provider of BPO service to their client.
Position : Spanish Quality Assurance Team Lead
Location : Ortigas, Pasig City
Industry : BPO Company
Schedule : Shifting
Work set-up : Temporary work from home setup
Benefits :
Government Mandated benefits
Rice Allowance
Leave Credits
Transportation Allowance
Temporary work from home setup
Equipment and internet will be provided by the company
Other will be discussed by the client
Responsibilities :
Assists in formulating QA standards and best practises, organizational policies and processes and strategic plans
Assists management in setting the direction for quality assurance
Provides suitable solutions for issues / errors based on the understanding of the system
Assists in coaching junior staff
Provides feedback on testing-related tasks, delegates and assigns testing responsibilities
Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities
Requirements :
Preferably Filipino that is fluent in Spanish
Foreign National who has a permanent visa in the Philippines
Preferably 2-3 years experience as Team lead
With experience as QA
Customer Service experience is highly advantage
Proficient in both Spanish and English language
Preferably bachelor’s degree holder of any course
Can work onsite during trainings
Amenable to work on shifting schedule
Recruitment Process :
Resume Screening
Initial Interview
Language assessment
Final Interview
Job Offer 
