Billing & Collections Team Leader
Marsh & McLennan
Manila, Net Lima
4d ago

Description :

Marsh is the world leader in delivering risk and insurance services and solutions to clients. It provides global risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services.

Marsh is one of the four portfolios of Marsh & McLennan Companies (NYSE : MMC).

Looking for a fast-paced job where you get to utilize your strong leadership skills and financial acumen? Join our team as a Billing & Collections Team Leader , to be considered for this position you should have a wealth of experience in both people management and hands on experience in dealing with accounts receivable process, specifically client billing.

You will oversee a team to communicate with clients. You will have the chance to implement changes to the department as you see fit.

Foster team unity as you build relationships while working closely with your team and fellow managers to continually reach department and company-wide business goals.

Job Duties :

  • Supervise the billing function ensuring timely and accurate processing of billing requests
  • Manage the timely billing, recognition and collection of commissions from facility programs
  • Resolve unreconciled and long-outstanding accounts with clients and insurers
  • Drive the No-touch and Low-touch operating models of client insurance support in partnership with clients, internal stakeholders, and insurer partners
  • Propose strategic solutions to streamline the operating workflow though technology
  • Collaborate with other Team Leads in the organization to foster a culture of teamwork and excellence at the workplace
  • Ensures roll-outs and ongoing execution meet quality standards and benefit realization expectations and identifies opportunities for process improvements and shares with the broader community
  • Conducts performance appraisals, monitors staff functions, monitors workload and projects of team members to ensure projects are aligned by resources, capacity and skills required.
  • Monitor Team's production and SLA delivery
  • Manage and handle effectively escalations raised by the client
  • Provide mentorship, training and coaching to the team
  • Develop the team's talent, drive employee retention and engagement
  • Job requirement :

  • Graduate / Post-graduate in Finance / Accountancy, preferably CPA
  • Relevant experience in billing & collections within Insurance sector
  • Knowledge of general accounting practices
  • Excellent written & verbal communication skills
  • Ability to handle and prioritize multiple tasks with follow-up skills and meet all deadlines
  • Ability to work independently and in a team
  • Dedicated professional work ethic; respectful, dependable and accountable
  • Fast learner, can adapt quickly
  • Flexible and patient to shift work priorities when necessary
  • Strong analytical and problem-solving skills and high level of attention to detail and accuracy
  • Strong organization and detail-oriented skills with ability to work under pressure
  • Strong interpersonal and leadership skills
  • Able to juggle multiple responsibilities at one time
  • Extremely high level of attention to detail
  • Keen eye for process and quality improvement
  • Marsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

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