Accounts Manager
Manila, Philippines
2d ago

Business Banking for Small Businesses and Entrepreneurs

Most financial services today are for larger companies who can afford them. While there are some great consumer products out there, they are simply not built for businesses, forcing MSMEs to adapt in ways that result in lost time, effort, and money.

NextPay is doing what banks are failing to do for MSMEs while offering the convenience and mobility of consumer eWallets without any costly requirements, minimum balances, or other limitations.

Who is NextPay?

We are a group of engineers, designers, and finance experts building products that solve the real-world problem of financial inclusion (or lack thereof).

We seek bright, committed team members who are excited about contributing to a company that has a vibrant and unique culture.

Working at NextPay means being surrounded by creative, intelligent, and passionate people who are determined to force the industry to rethink how digital finance is implemented.

Description :

We are looking for an Account Manager to help us grow the company by creating and managing relationships and accounts with existing and new clients.

The Account Manager will work together with a small, close-knit team to onboard new clients and help deliver any insight and feedback from clients to help in the development of the product.

Tasks will involve project / client management, strategic planning, sales support, and light marketing on social channels.

The ideal candidate is independent, resourceful, and is not shy to talk to new and potential clients to form new connections.

This is a full-time remote employment position (you’ll be working from home). As such, a stable internet connection is necessary.

You will be responsible for :

  • Generate new leads and onboard clients into the NextPay platform via email, video calls, social platforms, etc.
  • Be the main point of contact for addressing existing customers’ inquiries
  • Identify opportunities to grow the business through collaboration, partnerships, or any point of contact
  • Conduct video demos of our platform to onboard new clients
  • Collect and distill feedback from clients to hand over to the product team
  • Help forecast and track client account metrics
  • Service multiple clients concurrently, often meeting deadlines
  • Keep records of client transactions, correspondence, and needs.
  • Contribute to market strategy by monitoring market trends, customer feedback, and products / services in similar spaces
  • Contribute to the growth of the team and culture by helping us refine the product, team process, and being your awesome self
  • Ideal Profile

  • Minimum 1+ years of experience in related role / s
  • A stable internet connection and can function well remotely and independently
  • Solid experience with project management, sales, marketing, customer service, and / or account management (process-driven and problem solving skills)
  • Good interpersonal and negotiation skills; not too shy to chat, contribute to discussions, and ask questions
  • Good English / Filipino communication and presentation skills
  • Endurance and perseverance in the process of following up on leads
  • Familiarity with online tools (Messaging Apps, Google Docs, etc.) and Social Media (LinkedIn, Facebook)
  • A Growth Mindset and eagerness to learn and receive constructive feedback at a fast-paced environment
  • What's on Offer?

  • Opportunity to make a positive impact on millions of people
  • Competitive Salary & Benefits
  • Stock options
  • Unlimited paid time off
  • Remote work
  • Challenging work with immense personal / professional growth potential
  • Modern start-up environment that thrives on great team culture
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