Urgent Hiring! German Customer Relation Specialist (Competitive Benefits)

J-K Network Services

Taguig, PH

17h ago

source : Bossjob

Company Profile : This Company is an IT / BPO Company that provides services in banking, financial services, payroll processing, claims management and student loans consolidation.

Position : German Customer Relation Specialist

Industry : BPO Company

Location : BGC Taguig City

Salary : PHP 70,000 - PHP 85,000 gross

Schedule : Night Shift Shifting

Work Set-up : Working Onsite

Account Details : One of the Leading Foreign Exchange Company in America

Benefits :

Sick Leave

Vacation Leave

13th Month Pay

Government Mandated Benefits

Free Visa Processing

Allowances

Other will be discussed by the client

Responsibilities :

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Requirements :

Open for both Native and Non- Native German Speakers

Proficient in German and English

Bachelor Degree holder

Customer Service experience is an advantage

Knowledge in foreign exchange is a plus

Recruitment Process :

Resume Screening

Assessment

HR interview

Hiring Manager’s Interview

Client Interview

HOW TO APPLY :

Send your resume to : jkrecruit jp-network-e.com

Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

Sun / Smart : (+63) 969-321-0130

Look for : Ms. Alena

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